Winter Weather Tips for Customers
Waste Management is committed to the safety of their drivers, our community and residence. To ensure they are able to safely and effectively service your container on days with snow and ice accumulations, please have the area and pathway around your container salted and cleared of snow and ice.
Waste Management takes pride in providing superior service to their customers. The following weather-related conditions may affect your collection:
- Road closures
- Wind chill factor which impacts the safety of our drivers and proper vehicle operation
- Reduced visibility such as blizzard conditions, sleet, fog and hail
Waste Management will make every effort to notify you of weather-related service impacts via phone or email notifications. Please ensure they have your updated contact information including your home phone number and email address.
You may contact them through email at [email protected] or utilize their new chat feature on www.wm.com. Waste Management customer service may also be contacted at (800) 796-9696.